Services, Accessibility and Safety
- Strollers: available for $5.00 per day (subject to availability)
- Baby Change Stations: available in all public washrooms at the village
- Wheelchairs: available free of charge (subject to availability)
- Lost and Found: Enquire at the admissions desk or call 416-736-1733
- Photography: Visitors are welcome to use photo and video cameras on site but only for non-commercial photography (commercial shoots must be pre-arranged). If you have any inquiries or would like to set up a commercial photography shoot please contact 416 736-1733.
* Tripods are prohibited inside the buildings.
Disabled access in the village varies from building to building. A number of the buildings have either full or partial wheelchair accessibility. Our interpreters are happy to accommodate our visitor's needs if possible.
* Click here to view the accessible buildings in the Village
* Please note the Black Creek Historic Brewery Restaurant and Pub, located in the Half Way House Inn, is NOT wheelchair accessible.
Please observe these policies and guidelines to ensure the well-being and safety of all visitors and preservation of our historic collections:
- Smoking is not permitted in the historic areas.
- Seeing eye and hearing aid dogs are welcome. All other pets must be kept on a leash, accompanied at all times, and may not enter historic buildings.
- Picking of flowers, crops or fruit in the Village is not permitted.
- Climbing walls, trees or fences is not permitted.
- For their own well-being, we do not permit the feeding of farm animals.
- Visitors are requested to leave strollers outside the furnished houses in the Village. A limited number of strollers are available for rent at the front entrance.
- Some historic buildings are not accessible by wheelchair, or access is through an alternative entrance nearby.
- Rollerblades, skateboards and bicycles are not permitted in the Village.
* Our wooden boardwalks can be slippery when wet. Please wear appropriate footwear.
Accessibility Standards for Customer Service Policy
The purpose of this Customer Service Standards Policy is to fulfill the requirements set out in Regulation 429/07, the Accessibility for Ontarians with Disabilities Act, to establish a policy for Toronto and Region Conservation Authority (TRCA) for governing the provision of its goods or services to persons with disabilities.
TRCA shall use reasonable efforts to ensure that its policies, practices and procedures are consistent with the following principles;
- The goods or services will be provided in a manner that respects the dignity and independence of persons with disabilities.
- The provision of goods or services to persons with disabilities, and others will be integrated unless an alternate measure is necessary, whether temporarily or on a permanent basis, to enable a person with a disability to obtain, use or benefit from the goods or services.
- Persons with disabilities will be given an opportunity equal to that given to others to obtain, use and benefit from the goods or services.
- Persons with disabilities may use assistive devices and/or support persons in the access of goods and services.
- TRCA employees when communicating with a person with a disability shall do so in a manner that takes into account the person's disability.
This policy shall apply to every person who deals with members of the public or other third parties on behalf of TRCA, whether the person does so as an employee, agent, volunteer or otherwise.
Disabilities - (a) any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device,
(b) a condition of mental impairment or a developmental disability,
(c) a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language,
(d) a mental disorder, or
(e) an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997;
Service Animals - Any animal individually trained to do work or perform tasks for the benefit of a person with a disability.
Support Person - Any person whether a paid professional, volunteer, family member or friend that accompanies a person with a disability in order to help with communications, personal care of medical needs or with access to goods or services.
TRCA shall, upon request, supply a copy of the policy, practices and procedures required under the Ontario Regulation 429/07 ? Accessibility Standards for Customer Service to any person.