Accessibility at Black Creek
Entrance & Accessible Parking
The Black Creek Pioneer Village entrance is located through the main electronic doors of the Visitor's Centre. A drop off circle is located in front of the main doors for any drop-off or pick-up needs from the village. There are wheelchair accessible parking spaces located in the Black Creek parking lot, located approximately 80m from the Visitor's Centre. A slow grade sloped path leads from the parking lot to the Visitor's Centre.
Persons with disabilities and their attending support worker receive half off the price of general admission.
Wheelchairs & Village Access
Wheelchairs are available for use at the Admissions Desk on a first come first basis.
Black Creek is an outdoor museum set up in a village fashion. As such, there are some uneven road conditions and distances between buildings. The pathways throughout the village are accessible and consist of a boardwalk or dirt packed roads. Please note, however, that in spring or after a heavy rainfall, the dirt packed roads can be quite muddy. Benches are located at several points along the pathways. Disabled access in the village varies from building to building, with buildings having either full or partial wheelchair access.
Please view the village map below to view the accessible buildings in the village and reference the distance information below for distances between buildings at Black Creek.
* Click here to view the accessible buildings in the Village
Please note that the following are not accessible by wheelchair:
- Black Creek Historic Brewery, located in the Half Way House basement
- Half Way House Second Floor
- Roblin's Mill Basement
Distances Around the Village:
- Visitor's Centre exit to the Half Way House (Map #16), 215m
- Visitor's Centre exit to the Event Pavilion (Map #36), 175m
- Visitor's Centre exit to Roblin's Mill (Map #20), 360m
- Visitor's Centre exit to the Fisherville Church (Map #22), 420m
- Visitor's Centre exit to Stong Family's First House (Map #4), 210m
- Visitor's Centre exit to Daniel Stong's Grain Barn, 115m
Service Animals are welcome at Black Creek Pioneer Village in our Visitor's Centre, village and in the historic buildings. All other pets must be kept on a leash, be accompanied at all times and may not enter the historic buildings.
Support workers receive half off the price of general admission at the village when accompanying a person with disabilities.
There are wheelchair accessible stalls in the washrooms in our Visitor's Centre and Village. The washrooms in the Visitor's Centre are located on the main floor and the lower level. The lower level of the Visitor's Centre is accessible by public elevator. The washrooms in the Village are located at the Event Pavilion (Map #36).
Large Print Guide
Large Print Guides supplementing our Village Map are available at our Admissions Desk upon entry to the Visitor's Centre.
Black Creek Pioneer Village offers several translations of our Visitor Guide, including French, German, Spanish, Russian, Korean, Japanese and Simplified & Traditional Chinese. Translation Guides are available at our Admissions desk upon arrival and below for consultation prior to your visit if needed.
Black Creek Pioneer Village FRENCH Guide
Black Creek Pioneer Village GERMAN Guide
Black Creek Pioneer Village JAPANESE Guide
Black Creek Pioneer Village KOREAN Guide
Black Creek Pioneer Village RUSSIAN Guide
Black Creek Pioneer Village SIMPLIFIED CHINESE LANGUAGE Guide
Black Creek Pioneer Village SPANISH Guide
Black Creek Pioneer Village TRADITIONAL CHINESE Guide
For any further inquiries or to make any special arrangements for special events or Brewery access, please contact us at firstname.lastname@example.org or by phone at 416-736-1733.
Accessibility Standards for Customer Service Policy
The purpose of this Customer Service Standards Policy is to fulfill the requirements set out in Regulation 429/07, the Accessibility for Ontarians with Disabilities Act, to establish a policy for Toronto and Region Conservation Authority (TRCA) for governing the provision of its goods or services to persons with disabilities.
TRCA shall use reasonable efforts to ensure that its policies, practices and procedures are consistent with the following principles;
- The goods or services will be provided in a manner that respects the dignity and independence of persons with disabilities.
- The provision of goods or services to persons with disabilities, and others will be integrated unless an alternate measure is necessary, whether temporarily or on a permanent basis, to enable a person with a disability to obtain, use or benefit from the goods or services.
- Persons with disabilities will be given an opportunity equal to that given to others to obtain, use and benefit from the goods or services.
- Persons with disabilities may use assistive devices and/or support persons in the access of goods and services.
- TRCA employees when communicating with a person with a disability shall do so in a manner that takes into account the person's disability.
This policy shall apply to every person who deals with members of the public or other third parties on behalf of TRCA, whether the person does so as an employee, agent, volunteer or otherwise.
Disabilities - (a) any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device,
(b) a condition of mental impairment or a developmental disability,
(c) a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language,
(d) a mental disorder, or
(e) an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997;
Service Animals - Any animal individually trained to do work or perform tasks for the benefit of a person with a disability.
Support Person - Any person whether a paid professional, volunteer, family member or friend that accompanies a person with a disability in order to help with communications, personal care of medical needs or with access to goods or services.
TRCA shall, upon request, supply a copy of the policy, practices and procedures required under the Ontario Regulation 429/07 ? Accessibility Standards for Customer Service to any person.