Accessibility

Entrance & Accessible Parking

The Black Creek Pioneer Village entrance is located through the main electronic doors of the Visitor’s Centre. A drop-off circle is located in front of the main doors for any drop-off or pick-up needs from the village.

There are wheelchair accessible parking spaces in the Black Creek parking lot, located approximately 80 metres from the Visitor’s Centre. A slow grade sloped path leads from the parking lot to the Visitor’s Centre.

Admission

Persons with disabilities and their attending support workers receive a 50% discount on the price of general admission.

Wheelchairs & Village Access

Wheelchairs are available for use at the Admissions Desk on a first-come, first-served basis.

Black Creek is an outdoor museum that recreates life in a rural Ontario village of the mid-19th century. As such, there are uneven road conditions and some distance to traverse between buildings.

There are accessible pathways throughout the Village: a boardwalk in some areas, hard-packed gravel roads. Please note that in spring or after a heavy rainfall, the roads can be muddy. Benches are located at several points along the pathways.

The Visitor’s Centre and 14 of the historic buildings are fully accessible by wheelchair. Five buildings are partially accessible.The map below identifies all accessible buildings at Black Creek. (Click to view full-size.)

Map of Black Creek Pioneer Village

Please note that the following are not wheelchair accessible:

  • Black Creek Historic Brewery, located in the Half Way House basement
  • Half Way House Second Floor
  • Roblin’s Mill Basement

Distances Around the Village

Refer to the building reference numbers on the map above to view locations.

  • Visitor’s Centre exit to the Half Way House (#16): 215m
  • Visitor’s Centre exit to the Event Pavilion (#36): 175m
  • Visitor’s Centre exit to Roblin’s Mill (#20): 360m
  • Visitor’s Centre exit to the Fisherville Church (#22): 420m
  • Visitor’s Centre exit to Stong Family’s First House (#4): 210m
  • Visitor’s Centre exit to Daniel Stong’s Grain Barn: 115m

Service Animals

Service animals are welcome anywhere at Black Creek Pioneer Village. All other pets must be kept on a leash, must be accompanied at all times and may not enter the historic buildings.

Support Workers

Support workers receive a 50% discount on the price of general admission when accompanying a person with disabilities.

Washroom Facilities

There are wheelchair accessible stalls in the washrooms at our Visitor’s Centre and in the Village.

Washrooms in the Visitor’s Centre can be found on both the main floor and the lower level. The lower level of the Visitor’s Centre is accessible by public elevator. The washrooms in the Village are located at the Event Pavilion (#36: see map above).

Large Print Guide

Large Print guides supplementing our Village Map are available at the Admissions Desk in the Visitor’s Centre.

Language Guides

Black Creek Pioneer Village offers several translations of our Visitor Guide. You can download any of these guides below. Copies are also available at the Admissions Desk in the Visitor’s Centre.


For any further inquiries or to make any special arrangements for special events or Brewery access, please contact us at bcpvinfo@trca.on.ca or by phone at 416-736-1733.

boardwalk to the Tinsmith shop at Black Creek Pioneer Village

Accessibility Standards for Customer Service Policy

Rationale

The purpose of this Customer Service Standards Policy is to fulfill the requirements set out in Regulation 429/07, the Accessibility for Ontarians with Disabilities Act, to establish a policy for Toronto and Region Conservation Authority (TRCA) for governing the provision of its goods or services to persons with disabilities.

Policy

TRCA shall use reasonable efforts to ensure that its policies, practices and procedures are consistent with the following principles;

  • The goods or services will be provided in a manner that respects the dignity and independence of persons with disabilities.
  • The provision of goods or services to persons with disabilities, and others will be integrated unless an alternate measure is necessary, whether temporarily or on a permanent basis, to enable a person with a disability to obtain, use or benefit from the goods or services.
  • Persons with disabilities will be given an opportunity equal to that given to others to obtain, use and benefit from the goods or services.
  • Persons with disabilities may use assistive devices and/or support persons in the access of goods and services.
  • TRCA employees when communicating with a person with a disability shall do so in a manner that takes into account the person’s disability.

 

Application

This policy shall apply to every person who deals with members of the public or other third parties on behalf of TRCA, whether the person does so as an employee, agent, volunteer or otherwise.

Definitions

Disabilities – (a) any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device,

(b) a condition of mental impairment or a developmental disability,

(c) a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language,

(d) a mental disorder, or

(e) an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997;

Service Animals – Any animal individually trained to do work or perform tasks for the benefit of a person with a disability.

Support Person – Any person whether a paid professional, volunteer, family member or friend that accompanies a person with a disability in order to help with communications, personal care of medical needs or with access to goods or services.

 

Documentation

TRCA shall, upon request, supply a copy of the policy, practices and procedures required under the Ontario Regulation 429/07, Accessibility Standards for Customer Service to any person.