As Black Creek Pioneer Village reopens, we ask that you work with us to keep our site safe for your family, other visitors, and our staff.
Please read our Visitor Protocols and arrive prepared for your trip back in time to the 1860s.
Before you visit the Village, we ask that you complete the Ontario Ministry of Health self-assessment for COVID-19. If you are not feeling well, please visit us another day.
HEALTH & SAFETY
Do I need to wear a mask?
In accordance with Ontario public health guidelines, wearing a face mask is no longer required. However, we want everyone to be comfortable. We encourage all visitors who wish to wear a mask to do so.
Many of our staff will be wearing masks while they are in public areas.
We want to keep everyone safe and comfortable!
What are you doing to enhance cleaning and sanitization?
Black Creek Pioneer Village has implemented the following measures:
- High-touch surfaces are cleaned frequently through the day.
- Hand sanitizer and handwashing stations are available throughout the site. Please expect to wash or sanitize your hands when you enter and throughout your visit.
- Point-of-sale systems are sanitized regularly.
- Washrooms are cleaned and sanitized regularly.
Do I need to maintain physical distance from other groups?
We encourage all visitors to maintain a safe distance from other groups and to recognize that everyone has their own comfort level about personal space.
ARRIVAL & PARKING
Do I need to purchase a ticket in advance?
We ask visitors to purchase tickets in advance. This helps our staff plan for the day and ensure we are ready for your visit!
I am a Conservation Parks or Black Creek Pioneer Village Member. Do I still need to schedule my visit in advance?
Yes please! Knowing you are coming helps us prepare for the day!
Do I need to print my ticket and bring it with me?
You can show us a printed version of your ticket or a digital version on your device.
How do I register when I arrive?
Please join the queue leading to our Admissions kiosk.
When it is your turn to register, a staff member will call you forward.
Please be patient if you have to line up. Our staff are working as quickly as possible to help you start your time in the Village while ensuring the safety of all our visitors.
How do I pay for parking?
You have the option to pay for your parking when you purchase your ticket to Black Creek Pioneer Village.
When you arrive, please take a ticket from the machine and bring it in with you to the Admissions kiosk. Our staff will then confirm payment and validate your parking ticket.
If you prefer to pay for parking upon arrival, please take a ticket from the machine and bring it with you to the Admissions kiosk
After we verify your admission ticket, we will charge you the discounted parking rate for visitors to Black Creek Pioneer Village ($8.05 + HST).
Will you accept cash?
We prefer payment by credit.
I’m participating in a Guided Family Experience. There is an arrival time on my ticket. When should I arrive?
Our programs begin promptly at the time listed on the ticket. Plan to arrive 10 to 15 minutes in advance of your ticketed time in case there is a queue.
EXPERIENCING THE HERITAGE VILLAGE
Is there a route through the village? Will I receive a map?
We encourage you to view a copy of the Village map on your mobile device. We are not distributing paper maps.
Select image below to view full-sized map.
Will I meet costumed educators? Will they be in every building?
You will always meet one or more costumed educators, dressed just like people from the 1860s! Depending on the day of the week and the season, the number of costumed staff on site varies.
What will I see inside the heritage buildings?
Each heritage building is set up to look as if the residents just stepped out for a few minutes!
You’ll see carefully researched room settings that show how people lived and worked in this region in the 1860s. Each room is furnished with actual items used by people more than 150 years ago.
We know that our visitors want to learn interesting facts about the buildings and their histories, so we’ve introduced brief information panels into many of the buildings, along with a short history of the building or the people who lived in it.
Are there safe activities for my kids to do?
A costumed educator will engage you and your children in hands-on activities throughout your visit. Our staff are sanitizing high-touch items regularly.
Please avoid touching or sitting on the furniture in the heritage buildings. These artifacts are very old and are difficult to sanitize.
Is the Gift Shop open?
Yes! Be sure to visit our Gift Shop and take home a memento of your visit.
Do you have food or drinks available?
Snacks and beverages are available in the Gift Shop. We encourage you to pack a picnic and enjoy lunch under a shady tree on the Village grounds. The Gift Shop does not carry lunch.
Are there water fountains?
Our water fountains are closed. Please plan ahead and bring a bottle of water along for your visit. We have a filling station for water bottles, located near the washrooms in the Pavilion.
Do you have strollers or wheelchairs available?
Please bring your own stroller or wheelchair. We have put ours away for now.
How can I find out what’s new at the Village for 2022?
- Follow us on Facebook, Twitter, and Instagram for all the latest news.
- Sign up for our newsletter to be the first to find out about new exhibits, programs, and events!
Black Creek Pioneer Village has been awarded a #SafeTravels Stamp, which is recognized globally for adopting proper, standardized health and hygiene protocols