Visitor Protocols

As Black Creek Pioneer Village reopens, we ask that you work with us to keep our site safe for your family, other visitors, and our staff. Please read our Visitor Protocols and arrive prepared for your trip back in time to the 1860s.

Before you visit the Village, we ask that you do the Ontario Ministry of Health self-assessment for COVID-19. If you are not feeling well, please visit us another day.

 

HEALTH & SAFETY

Yes, please!

It is mandatory to wear a mask inside a public space. You must wear a mask while in the Visitor Centre and in the heritage buildings. Limited exceptions apply.

Forgot your mask? We’ll have some available to purchase on arrival.

Our staff will be wearing masks too while they are in public areas. We want to keep everyone safe!

 

Black Creek Pioneer Village has implemented the following measures:

  • High-touch surfaces are cleaned frequently through the day.
  • Hand-sanitizer and handwashing stations are available throughout the site. Please expect to wash or sanitize your hands when you enter and throughout your visit.
  • Point-of-sale systems are sanitized after every use.
  • Washrooms are cleaned and sanitized regularly throughout the day.

 

 

ARRIVAL & PARKING

We’ve introduced limited and timed ticketing so that we can manage the flow of visitors through the site and ensure we never exceed capacity.

Most of our programs begin promptly at the time listed on the ticket. Plan to arrive 10-15 minutes in advance of your ticketed time in case there is a queue.

If you are visiting us for a Harvest Weekend or Guided Weekday Tour, you may check in any time within an hour of the time listed on your ticket.

 

Yes. In order to provide a safe experience for everyone, we need all visitors to schedule their visit in advance.

You will not be charged, since unlimited attendance is a perk of your membership. Schedule your visit now.

Please show your membership card upon arrival.

 

You can show us a printed version of your ticket or a digital version on your device.

Our staff won’t touch your ticket, but they do need to see the details so they cross-reference your arrival with our list of visitors for that time slot.

 

Please join the physically-distanced queue leading to our Admissions kiosk.

When it is your turn to register, a staff member will call you forward. We’ll ask to see your ticket and will ask you some health screening questions.

Please be patient if you have to line up. Our staff are working as quickly as possible to help you start your time in the Village while ensuring the safety of all our visitors.

 

You have the option to pay for your parking when you purchase your ticket to Black Creek Pioneer Village.

When you arrive please take a ticket from the machine and bring it in with you to the Admissions kiosk. Our staff will then confirm payment and validate your parking ticket.

If you prefer to pay for parking upon arrival, please take a ticket from the machine and bring it with you to the Admissions kiosk

After we verify your admission ticket, we will charge you the discounted parking rate for visitors to Black Creek Pioneer Village ($8.50.)

 

We are accepting payment by debit or credit only.

 

Please show your ticket to the staff person at the Admissions kiosk.

Please arrive on time. Once the program begins, you may miss stops on your tour.

 

 

EXPERIENCING THE HERITAGE VILLAGE

You can view a copy of the Village map on your mobile device.

Select image to view full-sized map.

map displaying route of self-guided tour through Black Creek Pioneer Village

DOWNLOAD A COPY OF THE VILLAGE MAP

The heritage village is quite large. To manage visitor flow, we have created a one-way route that ensures you will have the opportunity to enjoy the entire site.

Please follow the arrows or your tour guide.

Black Creek Pioneer Village streetscape on a fall afternoon

 

Most of our buildings are on the smaller side. Only one family or friend group may enter each building at a time.

garden next to Doctors House at Black Creek Pioneer Village

If someone is already inside a building, please be patient and wait your turn.

Since Half Way House and Roblin’s Mill are larger buildings, they can accommodate two friend or family groups. Please practice physical distancing while inside these buildings.

Most of our buildings have entry and exit doors. Please follow the signs.

 

You will always meet one or more costumed educators, dressed just like people from the 1860s!

costumed interpreter stands outside Roblins Mill at Black Creek Pioneer Village

 

Each heritage building is set up to look as if the residents just stepped out for a few minutes!

You’ll see carefully researched room settings that show how people lived and worked in this region in the 1860s. Each room is furnished with actual items used by people more than 150 years ago.

view of living room inside heritage building at Black Creek Pioneer Village

We know that our visitors want to learn interesting facts about the buildings and their histories. New this year, we’ve introduced brief information panels into many of the buildings along with a short history of the building or the people who lived in it.

 

Absolutely!

A costumed educator will engage you and your children in hands-free activities throughout your visit.

For everyone’s safety, we have removed all the hands-on activities from our buildings and outside areas. We miss walking on stilts, dressing up, and playing other games too — hopefully, they will return soon.

Please avoid touching or sitting on the furniture in the heritage buildings. These artifacts are very old and are difficult to sanitize.

 

We have made a few changes to ensure that everyone can enjoy the Village experience safely:

  • We’ve placed wayfinding arrows throughout the Village to mark the one-way route.
  • A few areas of the Village are off-limits, including the second floor in most heritage buildings. There are some buildings where we can’t facilitate a safe entry and exit passageway. Safety is our priority!
  • During planting season, we weren’t sure when we would be able to welcome visitors back to the village. As a result, we didn’t have the opportunity plant our gardens with the usual array of 19th century vegetables and flowers. Be sure to check out the fragrant herb garden next to the Harness Maker’s Shop, and enjoy the magnificent fall colours of our oak, maple and apple trees.
  • The grass may be a bit longer in some areas than you are used to seeing it. We are focusing our efforts on safety, not grass-cutting. (Long grass is more authentic to the 1800s anyway!)

fall colours at Black Creek Pioneer Village

 

Yes!

The Gift Shop is open from 1:30 to 3:00 p.m. Be sure to save time to visit your favourite location to buy handcrafted items, retro goods, and old-fashioned candy.

 

Our food service outlets are closed. However, you are welcome to bring a picnic.

 

Certainly!

You will find picnic tables in selected areas around the site. Please do not move them. They are physically distanced from each other to keep us all safe.

picnic tables outside meeting hall at Black Creek Pioneer Village

If you’d like to spread a blanket out under a tree, please do — just ensure that your picnic location is at least 2 metres from anyone else dining or walking nearby.

 

We have a filling station for water bottles, located near the washrooms in the Pavilion.

Our water fountains are closed. Please plan ahead and bring all the water you will need for your two-hour visit.

 

Please bring your own stroller or wheelchair. We have put ours away for now.

 

We’ve introduced a number of new ways for you to experience and enjoy Black Creek Pioneer Village:

  • Get the most out of your visit with our new physically distanced Guided Family Experiences. These programs include hands-free activities and a guided tour of selected building with a costumed educator. LEARN MORE. (Please note: These are special programs not included with regular admission.)
  • Halloween Fun! New spook-tacular Halloween tours for families, complete with a physically-distanced séance, a grim fairytale puppet show, and the Halloween Hunt for tasty treats along the way. LEARN MORE.
  • Brand new 50-minute guided tours showcasing the Highlights of Black Creek Pioneer Village. LEARN MORE.